We don't like small prints,
​but for your benefit here are a few anyway:

Return Policy

Can I Return Goods That Have Been Assembled? Regrettably, if goods have been assembled or fitted then the item cannot be returned to us. The product you ordered was made to measure to fit in your home. We won’t be able to reuse the materials or resell it. Therefor we do not allow returns once a delivery has been made.
My Order Is Damaged, Can I Get A Replacement Or Refund. Our carpenters check your furniture to make sure it’s up to our high standards before we deliver it, so damage is rare. Upon delivery of your goods, you must inspect them for damage. If you believe the goods are damaged in any way then you should refuse the delivery or ask the carpenter to fix it straight away. If you chose to accept delivery and pay the carpenter, then you thereby confirm the product conforms to what you have ordered and is in an undamaged state. If you discover damage in a later stage, then based on our terms and conditions you will no longer be able to return the product and we will not be able to refund against.
I Made An Order, But Want To Cancel It. Can I Get A Refund? Yes you can cancel your order. Deposit’s made are however not refundable. Every product ordered requires a minimum deposit of 50 euro, but usually 50% of the quoted price, or higher depending on the total price. The deposit will need to be paid when the carpenter visits you to take measurements. Only if you pre-paid your order in full, then we can refund up till 50% of the order total. You will not receive a full refund, as we already purchased and altered the needed materials in order to fabricate your furniture.
How Long Does The Refund Take To Go Back Into My Account? We will issue the refund straight away, it can take up till 2 working days to hit your account depending on your own bank.
     Go on, lets talk!

​Address:  

Kilbride, Portarlington, C​o. Laois

Contact Us:

086-8936790
info@bmcustomfurniture.ie
​

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Privacy Policy - Return Policy apply.
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